It All Began with a Request from Arthur

His name was Arthur. He was my guru. He was the one who lead me to this path. I made my debut to the world of health IT standardisation as his potential successor.

His request to me was quite simple:

Look for the standard CONTENTS for comprehensive electronic medical record system (EMR), not for standard FUNCTIONALITY of EMR.

For over a decade, I have managed to survive and become a someone out of a novice at that time. The word for that kind of systems has changed over the time, EMR to EHR (Electronic Health Record) and then to PHR (Personal Health Record). It was lucky for me to be given the right initial direction. Because of it I have not gone off the course so much.

After all, functionality is about what the health provider as a user should do for the system to do his/her job. On the other hand, contents are about what the system has to offer to help to get his/her job done.

Without contents, the user with professional knowledge should administer every single command for the system in every detail. With common best practices as contents, the system can navigate the user through the complicated functionality according to his/her initiative.

Functionality attracts the user at the first look, but the beauty is found within contents. But how can we create such contents? We have to explore further to discover the answers.